Muhammad Usmani

2874 Hilldale Drive, Lewisville, TX 75067                                usmani0@yahoo.com        Home 469-464-4033/214-742-9424(c)

 

 

QUALIFICATIONS

Highly accomplished Test/QA Manager offers MS EE backed by 19+ years of outstanding industry knowledge and leadership in working with internal and external technical, business and management teams at all levels of the organization. Employs excellent communication and organization skills to build and lead quality system (software and hardware) feature teams to design, develop and deploy strategic features on time and on budget. Specific expertise in:

 

·               Test Management¨Root cause analysis¨ Technical account mgmt.

·               Cross functional leadership ¨Quality Assurance¨ Critical path mgmt.

·               Systems Integration (E2E)¨ Android ¨ Program mgmt.

·               Requirements analysis.¨ Embedded Programming¨ Software Development.

 

 

CAREER HIGHLIGHTS

·               QA and TEST Management: Managed overall execution of T-Mobile/MetroPCS Device testing and validation. This involves running end to end integration, regression, sanity and performance testing. Testing covers overall aspect of Mobile Phone including applications, UI, RF, battery, messaging, Fit4Launch Audio, call performance, FOTA and diagnostics.

·               Metrics Development: Develop performance metrics and process improvement to enhance product quality.

·               Network Monitoring (Wireless/Fixed): Defined SW architecture to monitor the health of the Access, EDGE and Core of the network infrastructure for fixed and mobile networks.

 

·               Telecom Architecture: Developed architecture documents to monitor Transport and service layers of Fixed and mobile networks. Monitored protocols (ATM, PPPoE, IP, VLAN, MPLS, TCP/IP, UDP, SIP, RTP, RTSP, ICMP, MPEG2 Transport streams, Gigabit Ethernet.

 

·               E2E IPTV Monitoring Tektronix Solution: Delivered End to End architecture for Tektronix Triple Play (Voice, Video and data), IPTV monitoring and 10G Ethernet IP probe.

·               5 million dollars savings per year: Successfully deployed carrier retail diagnostic tool at store level to reduce number of field returns across all MetroPCS network.

·               50% reduction in Field return units (FRU’s): Launched retail diagnostic tool at the dealer/store level resulted in 50% reduction in FRU’s.

·               Android Architecture: Successfully launched several ANDROID LTE devices in 2012 including world’s first commercial VoLTE device with metroPCS network.

·               Blackberry remote product Development: Managed Blackberry software organization of 33 engineers to launch Storm2 with Verizon. This involved developing software for OS, Radio, and JAVA applications for blackberry handsets.

·               Excellent People Management: Rated exceptional people manager in Nokia management.

·               Management of resources across multiple BU’s: Successfully managed resources, including resource loading across projects, to support new product development, product line extensions, and sustaining engineering projects as well as continuous improvement projects.

·               Leadership: Provided direct supervision, coaching and mentoring to engineers. This includes the areas of priorities, work directions, objectives settings, developmental opportunities and performance management

·               Product Lifecycle: Full cycle mobile phone product development experiences in Nokia/RIM from feasibility studies to post launch technical support.

 

·               Program/Line/Technical Management: Managed/Track Systems integration and DSP SW program/stream across several programs and multiple Business units (BU) using MS Project to launch more than 10 Nokia products (3590, 3595, 6010, 3390, 1260/1261, 3520, 3560, 2220, 2260, 6360, 6340, 6560, 1100). Total units sold > 22 million.

 

 

TECHNICAL SKILLS SUMMARY

·               Technologies: IPTV, LTE, GSM/EDGE, WCDMA, CDMA 2000 1xRTT, EV-DO, IMS, IP Mobility, VoIP, SIP, UDP, RTP, OMA, ATM, SNMP, TCP, IPV6, GPS, BT, WLAN, DOCSIS, PTT, IPsec, Avaya, DPI, SOAP, XML, Radius/Diameter, HTTP, WAP, SMS,

·               Tools: TEMS, Wireshark, QXDM, MKS, DOORS, ClearCase/ClearQuest, PerForce, CVS, Synergy, Focal Point, Code collaborator, Microsoft Project 2010, Sharepoint, EPM

·               Programming and Software: C, C++, TMS320C55x, Code Composer Studio, JAVA

·               Operating Systems: Android, Windows, REX, UNIX, Linux, VxWorks, Symbian, PSoS

·               Platforms: ARM, 8051, PIC, OMAP4, FPGA, ATCA, Intel IXP, Cavium, Ez-chip, QCOM

·               Process: Agile, Scrum, Waterfall, Kaizen, CMM level 3 certified, Lean business

 

PROFESSIONAL EXPERIENCE

 

T-Mobile/MetroPCS, Richardson, TX

Manager, Systems Design and Strategy (QA Manager)                                                         Mar 2012-Dec 2014

 

·               Targeted Testing: Isolation of device dependency on network components. Total Savings of (2.1M savings for 2014)

·               Act as person of last resort for E2E key customer issues across all MetroPCS network.

·               OEM Interaction: Work with all OEM’s to resolve key issues with their devices

·               E2E tracing and debugging: Provide deep technical consultancy for all post launch field issues and bring them to resolution by examining the handset and network traces and logs. This involves interfacing with eNB and MME vendors.

·               Quality: Improved posts launch quality of MetroPCS products by reducing FFR’s. 

·               Prelaunch: This involves selection of OEM handsets in the portfolio, working with OEM’s to establish timelines for carrier testing, reviewing handsets reports (Metrico, Cetecom, Android CTS etc), Pre-launch Lab Entry Testing, Field user trial testing,

·               Post Launch: Collaborate with forward/Reverse logistics, customer operations, OEM reverse logistics team to reduce overall FFR

·               Requirements: Lead MetroPCS handsets requirements. This involves researching standards, partnering with OEM’s and collaborate with internal teams

·               Test Cases: Design/develop/execute test cases for Smartphone testing.

 

St. Jude Medical, Plano, TX

Senior Program Manager, (April 2010, Jan 2012)

·         Managed the overall execution of St-Jude Medical Rapid Programming system (PDA) designed to locate stimulation areas for chronic pain management.

·         This involved creating schedules in MS Project, linking cross functional schedules using EPM, interfacing with product management, functional directors SW, HW, mechanical, operations/manufacturing, quality, compliance and clinical research

·               Provide direct supervision, coaching and mentoring to engineers. This includes the areas of priorities, work directions, objectives settings, developmental opportunities and performance management

 

Blackberry (formerly Research in Motion), Irving, TX

Product Development Manager (May 2008-December 2009)

·               Led RIM Blackberry’s STORM2 product development from Software (firmware, RF, Multimedia, Applications, third party apps) and IOT testing.

·               Perfumed SW development and project management for embedded SW drivers (LCD, Touch Panel, WLAN, SDIO, V-click, and Camera), Radio protocol stack (L1 RF Drivers, L2/L3 signaling for HSPA/EV-DO, SMS, MMS) and JAVA applications. (JVM, OpenGL, OpenVG, messaging, Phone apps, Multimedia application stack.

·               Worked with third party SW (Packet Video) to deliver Verizon Vcast music and VOD.

 

Danaher (formerly Tektronix), Richardson, TX

Sr. Manager, Advance Architecture, Technology and Platforms (May 2006-May 2008)

·               Delivered network management systems architecture (FPGA, PCI, Device Drivers, firmware) for IPTV (Triple Play: Voice, Video and Data) network which spans from customer set top box to access, edge and core of the network. This effort resulted in Tektronix IRIS product including GeoProbe G10.

·               Assisted in RFP responses for the several global customers for 10G MPLS backbone.

·               Developed architecture documents to monitor Transport and service layers of Fixed and mobile networks. Monitored protocols (ATM, PPPoE, IP, VLAN, MPLS, TCP/IP, UDP, SIP, RTP, RTSP, ICMP, MPEG2 Transport streams, Gigabit Ethernet

·               Significantly improved VoIP stream capacity by shifting algorithms from x86 based processors to HW accelerated network processors.

·               Defined the SW architecture to monitor the health of the Access, EDGE and Core of the network infrastructure for fixed and mobile networks.

·               Evaluated support for IPV6 in Tektronix monitoring SW stack.

Nokia, Irving, Texas

Sr. System/DSP Integration Manager, (April 2003- May2006)

·               Manage a team of Systems Integration resources for Nokia Products. Develop annual goals and objectives for Design group ensuring they align with Nokia Company and organizational goals and objectives.

·               Participated in process development of reliabilty process designed to catch the field errors in the products early in the design phase. Developed checklist for the product programs to catch their showstopper errors early in the design phase.

Engineering Manager (Systems Integration and DSP SW), (Aug 2001- April 2003)

·             Develop a global competence and technology transfer plan consist of transfering TDMA technology from Finland to Dallas.

Software Engineer (2000-2001) Technology and Platforms

·               Responsibilities include simulate, design, implement, integrate and test DSP SW modules using C and TI TMS320C55 assembly for TDMA and GSM handsets.

ERICSSON, Lynchburg, VA

Staff Engineer (1998-2000) Blue Ridge Labs.

·               Developed PI/4 DQPSK modulation and demodulation for TDMA based radios designed to meet TETRA standards using TMS320C56 fixed point DSP processor at 18kbps. Performed Matlab, ‘C’ fixed-point simulations for PI/4 DQPSK Mod. and Demod. Including initial synch, synch maintenance, symbol slip detection, and late entry synchronization.

 

 

Development Engineer (1995-1998), Private Mobile Radio

·               Designed and developed host interface between DSP and Hitachi host processor. Developed messaging sequence and structure that go across the serial port of DSP.

 

EDUCATION

·               Master of Science Electrical Engineering  (GPA: 3.9/4.0)

Southern Illinois University at Carbondale, IL, 1995

·               Bachelor of Science Electrical Engineering (GPA: 3.5/4.0) Dean’s List

Southern Illinois University at Carbondale, IL, 1992

·               Personal Software Process for Engineers

         Carnegie Mellon University, Pittsburgh, PA, Fall 1998

 

AWARDS

·               Rated exceptional manager by Nokia management throughout Management history.

·               Achieved making a difference award for mentoring ODM vendors about product design, schedule, type approval and operator approval issues

STATUS

·               US CITIZEN  

REFERENCES:       

·               Available upon request